Lucky Cheng's Reservation Policies Read this page before booking online 1. Reservations are highly recommended for large parties and on weekends, Call 212.995.5500 ext 0, best to call from 11am-6pm. If it’s after 6:00 pm and you want to come in tonight, just come in without calling as long as it’s not Saturday. Book online (link) for Sunday through Thursday and the 10:30 show on Friday only. Do NOT book online for the 8:30 show on Friday or anytime on Saturday. You MUST call to secure a reservation during those peak times. All reservations receive a confirmation email, and a confirmation call a day or two before the reservation. 2. If your group contains members under 21, Advise the reservationist or we may not honor your reservation. 3. Large Parties of 15 or more during the week, 10 or more on Friday, and 8 or more on Saturday must hold the reservation with a credit card and choose from one of the family style Asian Feast Group Menus at $32/$36/$40. Smaller parties choose from the individual prix fixe menu with no need for a credit card to hold the reservation. Give us a final head count the day before your reservation. We accept small changes the day of the reservation. Failure to cancel by 6:00 pm the day before your reservation may result in a $10 per person charge. Last minute cancellations are not accepted except for weather or verified medical conditions. No shows and last minute cancellations are charged $20 per person. To book online, please CLICK HERE TO MAKE AN ONLINE RESERVATION 4. Seating Policies On the weekends, we do not seat incomplete parties and cannot accommodate seating requests. Encourage the members of your party to arrive early. There is a 2 hour limit from the time of your reservation. Parties with guest under 21 must have spoken to the reservationist regarding our under 21 policies in order to be seated. 5. Strict policy regarding noise on the street THIS IS A STRICT POLICY.
Due to increased regulations regarding noise outside of licensed establishments
in NYC, Lucky Cheng's reserves the right to refuse entry or reentry
to any patron who makes unnecessary noise on the street. Please respect
our neighbors and the laws of NYC by ensuring that you and the members
of your party keep you voices down when arriving, when leaving or if
going outside for any reason during dinner. 6. Food Allergies If anyone in your party has a food allergy, you must alert your waitress IMMEDIATELY upon being seated |